Communication Terms and Conditions

​

Lightwood PLC

Registered Address: Little Canfield Business Park, High Cross Lane East, Little Canfield, Essex, CM6 1WW, United Kingdom

Email: @lightwoodplc.co.uk

Company Registration Number: 3176771 (Registered in England)

​

These Terms and Conditions govern all email communications sent to or from Lightwood PLC. By communicating with us via email, you agree to the following conditions.

​

1. General Communication Disclaimer

​

Emails and any attachments sent by Lightwood PLC are intended solely for the use of the individual or organisation to whom they are addressed. They may contain confidential or legally privileged information.

​

If you are not the intended recipient, you must not:

• Copy, distribute, disclose, or rely on the contents

• Use the information in any way

 

If you receive an email in error, please notify the sender immediately and delete the message from your system.

​

2. Contractual Status of Email Communications

​

Unless explicitly confirmed in writing by an authorised representative of Lightwood PLC:

• Emails do not constitute legally binding contracts

• Commercial agreements, freight bookings, and warehousing arrangements are only confirmed when formally accepted by Lightwood PLC.

 

Email correspondence alone does not create contractual liability unless clearly stated.

​

3. Warehousing Services

​

Unless otherwise agreed in writing:

​

All warehousing services provided by Lightwood PLC are carried out under the current Terms and Conditions of the United Kingdom Warehousing Association (UKWA).

​

These terms define:

• storage conditions

• liability limitations

• warehouse operator responsibilities

• customer obligations.

 

Full copies are available on our website or upon request.

​

4. Transport and Freight Conditions

​

Transport services arranged or undertaken by Lightwood PLC operate under the following industry conditions unless otherwise agreed in writing:

​

UK Domestic Freight

​

Transport within the United Kingdom is carried under the Road Haulage Association (RHA) Conditions of Carriage currently in force.

​

European Freight

​

International transport within Europe is carried under the CMR Convention (Convention on the Contract for the International Carriage of Goods by Road).

​

These frameworks set out limitations of liability, responsibilities, and claims procedures relating to freight transportation.

​

5. Insurance of Goods

​

Goods handled, stored, or transported by Lightwood PLC are not automatically fully insured.

​

Insurance cover will only apply where:

• Specific prior arrangements have been made, and

• Written confirmation has been issued by Lightwood PLC.

 

Customers are advised to arrange their own insurance where appropriate.

​

6. Data Protection and GDPR

​

In accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection legislation:

​

Lightwood PLC processes personal data under the lawful basis of Legitimate Interests for the purposes of:

• business communications

• logistics operations

• customer service

• operational administration.

 

Further information regarding how we process personal data can be found in our Privacy Statement, available on our website.

​

7. Email Security

​

Although reasonable precautions are taken:

• Emails may be intercepted, corrupted, or altered during transmission.

• Lightwood PLC does not accept liability for any damage caused by viruses or malicious content transmitted via email.

 

Recipients should ensure appropriate virus checking is undertaken.

 

8. Accuracy of Information

​

Information provided via email is believed to be accurate at the time of sending. However:

• Lightwood PLC does not guarantee completeness or accuracy

• Operational information (rates, schedules, availability) may change without notice.

 

9. Website and Document Access

​

Copies of the following documents are available on our website or upon request:

• UKWA Terms and Conditions

• RHA Conditions of Carriage

• Privacy Statement

• Company policies relevant to logistics services

 

Website:
www.lightwoodlogistics.co.uk

​

10. Governing Law

​

These email communication terms are governed by the laws of England and Wales.

​

Any disputes arising in relation to communications with Lightwood PLC will be subject to the exclusive jurisdiction of the courts of England and Wales.

​

11. Contact Information

​

For any enquiries regarding these terms or our services, please contact:

Lightwood PLC
Little Canfield Business Park
High Cross Lane East
Little Canfield
Essex
CM6 1WW
United Kingdom

Email: info@lightwoodplc.co.uk